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Owned and operated by The Recovery Circuit, our team is ready to answer questions about cold plunges, saunas, and recovery systems.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI). Larger items like cold plunges and infrared saunas may ship via freight carrier, and our team will keep you updated with tracking details.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment every step of the way. If you have any trouble locating your tracking info, just send us a message.
What is your return policy for recovery equipment?
We offer returns on eligible items within our return window. Because cold plunges, infrared saunas, and recovery systems are specialty equipment, please review the product listing for specific return details or contact our team before initiating a return.
Can I exchange my recovery system for a different model?
We are happy to help with exchanges on eligible items. Contact our support team with your order number and the model you are interested in, and we will walk you through the process and any differences in pricing or features.
How do I choose between a cold plunge and an infrared sauna?
Cold plunges and infrared saunas serve different recovery goals. Cold plunges focus on cold exposure therapy, while infrared saunas use gentle heat to promote relaxation and circulation. Our team can help you decide which fits your recovery routine best.
What kind of space do I need for a cold plunge or sauna?
Space requirements vary by model. Cold plunges generally need a flat, level surface with access to drainage, while infrared saunas require adequate clearance and a dedicated electrical outlet. Check each product page for dimensions, or contact us for personalized guidance.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our team is knowledgeable about cold plunges, infrared saunas, and recovery systems to guide your decisions.
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Most orders ship free within the Continental U.S. with no order minimum required.
